Careers
Sales Manager
Remote •  Full Time •  Manager/Supervisor

Department

Sales
Reports to: Sales Director
Location: 100% remote

About Us:

Publishing.com empowers individuals from all walks of life to generate meaningful income streams through book publishing. As a leading online education platform, we specialize in guiding our students through the processes of writing, publishing, and selling books and audiobooks on major platforms like Amazon and Audible. We are thrilled to announce that Publishing.com has been recognized as the 19th fastest-growing private company in America for 2023, according to the prestigious Inc. 5000 list. Over the past two years, we've experienced an incredible 30% year-over-year growth and expanded our team by 500%. Recently, we hit a major milestone by helping 60,000+ students through our programs.

Our mission is to become the premier destination for all publishing-related needs. In line with this vision, we are excited to announce the launch of our latest innovation, Publishing.ai, a software designed to revolutionize the publishing industry further. This year marks a significant milestone in our journey toward achieving our goal, as we continue to expand our offerings and support our community of publishers.

About the Role:

The Sales Manager is a key leader and plays a critical role in our organization's success. The Manager is responsible for identifying issues, proposing innovative sales strategies,  and communicating these changes to the Sales Director. This individual is responsible for achieving sales targets and generating revenue, transforming the overall goals and plans developed by the executive team into measurable results.

A successful Sales Manager will meet our customer acquisition and revenue growth objectives. They will set sales goals & quotas, build a sales plan, analyze data, assign sales training and sales teams, mentor their sales team, manage recruitment, and continuously improve the sales process.

Sales Manager Pay: $200,000 OTE

Sales Manager Hours: EST Time Zone (Some Flexibility Offered)

Why us:

At Publishing.com, we are committed to living out our mission and core values every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • A competitive compensation plan with opportunity for advancement.
  • Paid medical and life Insurance for employees. Plus, an option to add dental and vision insurance coverage.
  • Employees also have the option to elect insurance coverage for their immediate family members at a discounted premium.
  • 401(k) plan with company match after 12 months of service.
  • Work 100% remotely.
  • Generous and flexible paid time off.
  • Paid holidays and sick days.
 

Responsibilities:

  • Motivate the sales team to work as a cohesive unit towards a common goal, fostering a competitive yet collaborative environment that maximizes the performance of the entire team.
  • Track sales team metrics and report them to the executive team, ensuring all team members are meeting their quotas.
  • Collaborate with the marketing team to develop lead generation plans that align with company and revenue growth objectives.
  • Forecast and manage hiring needs, overseeing the recruitment, selection, onboarding, and training of new sales reps.
  • Train, coach, mentor, motivate, and regularly review performance reviews for sales leadership with team leads, sales representatives and supporting staff.
  • Maintain a deep understanding of customer needs and monitor their preferences to ensure relevant sales strategies.
  • Surpass the current sales performance.
  • Current KPIS ( 94% show rate 95% offer rated 48% Booked to close rate)
  • Have a mindset of  WINNING over everything
 

Results:

  • Regular reports on sales are submitted to the Sales Leadership Team.
  • Each Sales manager/Lead is performing at or above standard.
  • Each sales team member meets their quota or receives appropriate coaching.
  • A minimum of 40% of applications are closed month-to-month by the entire team.
  • Company values and culture are consistently upheld by all sales team members.
 

Requirements:

  • Minimum of 5 years of experience managing a B to C remote sales team.
  • Experience hiring a sales team from scratch. 
  • Excellent communication, leadership, and analytical skills.
  • Proficiency with CRM software and data analysis tools.
  • Strong understanding of sales processes and strategies.
  • Proven experience in strategic planning and business development.
  • Proficient in using digital marketing tools, including social media platforms.
  • Strong negotiation and decision-making skills.
  • High emotional intelligence, resilience, and problem-solving ability.
  • Willing to work weekends as needed
 

Sales Manager Communication Cycle:

  • Attends weekly 1:1 meetings with the Sales Director
  • Conducts daily, weekly, and monthly Sales team meetings
  • Is available via Slack and phone during operating business hours
  • Bi-annual performance reviews with the Sales Director
  • Attends all weekly, monthly, quarterly, and annual meetings as requested

Our Core Values:

At Publishing.com, we thrive on the following core values, and we only hire candidates who exhibit the following:

  • Service That WOWS
    • It's going above & beyond to exceed expectations and make someone say "WOW! They genuinely care" that sets us apart.

  • Ultimate Team Player 
    • Doing whatever it takes to help the team achieve our goals. We care more about the collective success than our own.

  • Great Freakin’ Attitude
    • You are a pleasure to be around your enthusiasm for work inspires others. This is more than a job for you.

  • Billion Dollar Standards 
    • To become a billion-dollar company, we must have billion-dollar standards. The only limits are the ones we place on ourselves.

*Some benefits are available to our US-based employees only. 

At Publishing.com, we're dedicated to assembling teams as diverse as a kaleidoscope and fostering an atmosphere as warm as your favorite coffee shop. We understand that the job application process can sometimes feel daunting, but we’re here to offer our support. Don't hesitate to reach out with any questions or concerns about the hiring process – if you're interested in joining our ranks, we're eager to hear from you! Email us at careers@publishing.com if you need additional support.

We strive to seek out and support individuals from all different backgrounds recognizing your unique experience contributes to the richness of our collective knowledge. We are committed to fostering an environment where we learn from each other's beliefs and experiences and celebrate the differences that eventually will drive forward our innovation. We strive to ensure that every member of our team feels valued and respected, regardless of where they may be situated. Come be a part of our community – your talents and contributions are welcomed!

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