Company Summary

Publishing.com empowers individuals from all walks of life to generate meaningful income streams through book publishing. As a leading online education platform, we specialize in guiding our students through the processes of writing, publishing, and selling books and audiobooks on major platforms like Amazon and Audible. We are thrilled to announce that Publishing.com has been recognized as the 19th fastest-growing private company in America for 2023, according to the prestigious Inc. 5000 list. Over the past two years, we've experienced an incredible 30% year-over-year growth and expanded our team by 500%. Recently, we hit a major milestone by helping 60,000+ students through our programs.

Our mission is to become the premier destination for all publishing-related needs. In line with this vision, we are excited to announce the launch of our latest innovation, Publishing.ai, a software designed to revolutionize the publishing industry further. This year marks a significant milestone in our journey toward achieving our goal, as we continue to expand our offerings and support our community of publishers.

About The Role

The Senior Project Manager is critical to our next phase of growth in aligning and executing the strategic and tactical objectives across all departments at Publishing.com. This role will partner with the Director of Business Operations, leading, managing, and holding accountable the development, implementation, and management of operational processes, programs, and stakeholders across all departments.

This role requires a seasoned, proactive leader with strong communication skills and a deep understanding of business operations. The Senior Project Manager will work closely with the leadership team to optimize performance, drive continuous improvement, and ensure the seamless execution of business initiatives.

Who You Are
You are an operationally-focused individual with a passion for efficiency, a high ability to execute, and attention to detail. You are resilient, organized, and enjoy the responsibility of driving meaningful business outcomes and supporting leadership. You are familiar with key management tools and CRMs including ClickUp, HubSpot, and Sigma Computing, and thrive in ambiguity, helping identify key problem areas and driving projects through completion. Your ability to understand, articulate, and own multiple projects from multiple teams and leaders enables you to create focus and alignment across the organization.

You possess a growth mindset and always find a way to get things done. With experience in managing scope, schedule, and cost-related activity, you own accountability and continuous improvement across the organization. You are discreet and always maintain confidentiality, thriving in a fast-paced environment while effectively managing multiple priorities.

Responsibilities

• Serve as a key member of the Business Operations team, owning and driving project plans from concept to delivery across all departments
• Collaborate closely with the Director of Business Operations and leadership team to ensure operational readiness and agile execution
• Lead the charge in operationalizing strategic initiatives, monitoring progress, and adjusting plans as necessary to meet evolving company needs

• Act as a gatekeeper for projects, prioritizing those that are critical and blocking or deferring those that do not drive meaningful business outcomes
• Manage multiple initiatives simultaneously and assist across the organization in solving business problems
• Oversee the planning and execution of key operational projects and initiatives

• Forge strong relationships with department leaders, providing them with the operational support needed to achieve our strategic goals
• Collaborate with other departments, including sales, marketing, finance, and customer service, to ensure operational alignment

Requirements

• 5+ years of business and technical project management experience with multiple tools, CRMs, Ticketing Systems, and other platforms including ClickUp, HubSpot, Sigma Computing, and Intercom
• Proven experience in collaborating with leadership teams, with a demonstrated ability to align and enhance cross-departmental functions and processes
• Strong strategic thinking and planning skills, with a track record of translating strategic vision into execution of operational objectives
• Exceptional communication and collaboration abilities, capable of fostering strong relationships across all levels of the organization
• Experience in a high-growth environment, with the flexibility and creativity to adapt to and drive change
• Ability to work in a fast-paced environment and manage multiple priorities effectively
• Bachelor's degree in business management, data analytics, and any other relevant field experience
• Experience in early-stage growth companies or the SaaS industry is a plus!

Why Publishing.com?

At Publishing.com, our dedication to our mission and core values isn't just talk; it's reflected in how we treat our team. We believe in nurturing our employees' well-being, supporting their families, and empowering them to contribute to their communities. Here's how we stand out:

• Recently recognized as #19 on the Inc 5000's list of Fastest Growing Private Companies in America for 2023
• We are a completely remote team located worldwide with 100+ employees
• We have great benefits including paid time off (PTO), competitive health, vision, and dental benefits, 401k, and team socials...yes, even remotely
• We care about our culture deeply and live by our company values (1) Service that WOWs, (2) Ultimate Team Player, (3) Great Freakin' Attitude, (4) Billion Dollar Standards
• We encourage learning, growth, and continuous improvement and create meaningful programs to support our employees' professional development
• If you want to join a team on the ground floor, this is your chance: we are expanding beyond being an education company to become the one-stop shop for all your self-publishing needs